App Ninja Privacy Policy

App Ninja Business Solutions ("we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website, www.appninja.au or our social platforms, LinkedIn, Instagram & Facebook.

1. What Personal Information We Collect

We may collect the following types of personal information:

• Your name

• Email address

• Phone number

• Postal or billing address

• Any other information you provide to us voluntarily via forms or other interactions on our website

We do not collect sensitive information unless required by law or with your explicit consent.

2. How We Collect Personal Information

We may collect personal information in various ways, including:

• When you fill out forms on our website (e.g., contact or enquiry forms)

• When you communicate with us via email or phone

• When you subscribe to our newsletter or mailing list

• Automatically through your use of our website (e.g., IP address, browser type, browsing behaviour via cookies - see section 6)

3. Why We Collect Personal Information

We collect your personal information for the following purposes:

• To respond to your enquiries or requests

• To provide you with services or information you request

• To improve our website and user experience

• To send you relevant updates, promotional material, or newsletters (only if you opt in)

• To comply with our legal obligations

4. Disclosure of Personal Information

We will not sell, rent, or trade your personal information. We may disclose your information to:

• Service providers or contractors working with us (e.g., website hosting, IT support), who are required to keep the information confidential

• Legal or regulatory authorities if required to comply with applicable laws

Your information will not be disclosed to overseas recipients unless required and only where appropriate safeguards are in place.

5. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. This includes physical, electronic, and managerial security procedures.

However, no data transmission over the internet can be guaranteed to be 100% secure. You provide information at your own risk.

6. Cookies and Analytics

Our website may use cookies and other similar technologies to enhance your browsing experience and collect non-identifiable information (such as usage statistics).

You can adjust your browser settings to refuse cookies if you prefer. Some features of the site may not function properly without them.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, out-of-date, or incomplete.

To do so, please contact us using the details below. We may require verification of your identity.

8. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us in writing using the details below. We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us:

App Ninja Business Solutions
Email: sales@appninja.au